For restaurants, cafés and accommodation businesses.We start with Google reviews. Online shops can also join the beta: their reviews are imported as a file. Reports and reply drafts are in Finnish for now.
Revlor Insights
Week 42Example, fictional data
New reviews
★★★★★
The food was excellent, but we waited almost 40 minutes for a table.
Evening waiting times
★★★★★
Our waiter was really helpful and friendly.
Friendly staff
★★★★★
The portion was small for the price, but it tasted great.
Portion price and size
This week's themes
Evening waiting times9 mentions
To improve
Friendly staff14 mentions
Praised
Portion price and size5 mentions
Mixed
Recommendation: check whether weekend evening shifts have enough staff.
Reviews pile up faster than you can read them.
The same problem keeps coming back unnoticed
When there is no time to read everything, the same issue can appear in reviews for months before anyone notices.
A bad review needs a quick reply
The tone has to be right, even when you are writing the reply in the middle of a busy day.
Happy customers stay quiet
Many satisfied customers never leave a review, so your profile does not tell the whole story.
Understand, prioritise, act and reply.
From reviews to action, and back to your customers. The service is being built, and beta users will be the first to test it.
1
Understand
Revlor goes through your whole review history and identifies recurring topics and the tone of the feedback.
Review Intelligence
2
Prioritise
The weekly report highlights three things to fix, three things customers praise and one recommended action.
Revlor Insights
3
Act
The recommendation becomes a task. The next report shows whether the topic comes up less often after the change.
Growth Signals
4
Reply
You get a reply draft in your business's own tone of voice. You check, edit and approve it yourself.
Approve
Smart Replies
Growth Signals
See whether a topic comes up less often after a change.
Once you have acted on a recommendation, you mark it as done. Later reports keep an eye on the topic and show whether it is mentioned less often than before. The report shows what appears in the reviews. You judge the reasons yourself.
Recommendation
Task
Follow-up
Plus two practical tools
Review requests
Your own QR code and link for asking all your customers for a review.
Bad review alerts
When you get a bad review, we email you a notification and a ready reply draft. You check and approve the reply yourself.
Signal Alerts
Revlor Insights
The week's key points on one page.
The weekly report sends you three things to fix, three things customers praise and one recommended action by email. When you mark an action as done, the following reports show whether the topic is mentioned less often after that.
This example is made up and is not based on any real business. It has been translated into English; reports are in Finnish for now.
Example RestaurantWeekly report, week 42
Example, fictional data
Three things to fix
Evening waiting times
Noisy at weekends
Table bookings do not always match
Three things customers praise
Friendly staff
Quality of the food
Atmosphere
Recommended action: check whether weekend evening shifts have enough staff. Also reply to three unanswered reviews this week.
Action follow-up
Extra shift on weekday eveningsMarked as done in week 40
Waiting times were mentioned less often after that.
Smart RepliesReply draft for a review
Draft, waiting for you to check
★★★★★Fictional review
‘The food was excellent, but we waited almost 40 minutes for a table.’
Suggested reply
Thank you for your feedback and your kind words about the food. We are sorry you had to wait so long for a table on a busy evening. We will go through this with the team. We hope to see you again soon!
Approve draftEditCopy
We are building Revlor together with our first users.
Be among the first to try it
You use Revlor with your own reviews. Reports and reply drafts are in Finnish for now. We will be in touch as the beta progresses.
Your feedback shapes what we build
Feedback from our first users guides development. Tell us your industry in the form so we know what your business needs.
We start with Google reviews
Reviews from other sources are imported as a file. An online shop can import them from Trustpilot or its own review tool, for example.
Why Revlor?
Revlor helps you decide, but it does not act for you.
Draft
Check
Approval
Tells you what to do
Every weekly report includes a recommended action.
In Finnish
For now, reports, their recommendations and reply drafts are in Finnish.
You decide
Revlor suggests; you check, edit and approve. Nothing is published without your approval.
Designed to be quick
The report is short, and the reply draft is ready for you to check. The aim is that neither takes much of your time.
Privacy
Our privacy notice explains what information we process and how you can ask us to delete it.
Frequently asked questions.
What does Revlor do?+–
Revlor turns your customer reviews into a weekly report: three things to fix, three things customers praise and one recommended action. The recommendation becomes a task, and the following reports show whether the topic comes up less often after the change. Revlor also writes reply drafts, which you check and approve yourself.
Where do the reviews come from?+–
We start with Google reviews. Reviews from other sources, such as Trustpilot or a shop's own review tool, are imported as a file.
Is Revlor suitable for online shops?+–
During the beta, yes. Revlor is designed mainly for restaurants, cafés and accommodation businesses, but online shops can also join the beta. Their reviews are imported as a file, for example from Trustpilot or the shop's own review tool.
What is a review request?+–
You get your own QR code and link for asking all your customers for a review, for example at the till, at the table or in an order confirmation.
What does action follow-up show?+–
When you mark an action as done, the following reports show whether the topic is mentioned less often after that. The report shows what appears in the reviews, but it does not claim to know what caused the change.
Does Revlor publish replies for me?+–
No. Revlor suggests; you check, edit and approve. Nothing is published without your approval.
What does the beta mean?+–
The service is being built. We will contact everyone who has signed up as the beta progresses. The first users test Revlor with their own reviews, and their feedback guides development. For now, reports and reply drafts are in Finnish.
How is my sign-up information used?+–
We use your email address and business details to contact you about the beta. You can ask us to delete your information by email. You can find more details in our privacy notice.
Join the beta waitlist.
Give us your email address and your business details.
What happens next
1You sign up.
2We get in touch as the beta progresses.
3You get to try Revlor.
Thank you, you are on the waitlist.
We will contact you by email as the beta progresses.